xxter has made an update available for all xxter devices. You are requested to install this at your earliest convenience.

To ensure secure communications between the systems, xxter uses security certificates. Because of an unforeseen change of policy of our certificate authority we are forced to renew one of these certificates. Without a firmware update it will no longer be possible to set up certain connections. This will mean that the xxter device can no longer perform specific functions, like for example push messages, but also the loading of the configuration and installing firmware updates.

When you do not install the update in time, certain features will no longer work properly, like for instance the push messages. There is no security risk and you will still be able to control and visualise your home. However, the updating of the firmware will no longer work automatically. Our support department can help to update the firmware, by performing specific manual steps.

Therefore, we advise you to update the firmware as soon as possible, before it can no longer be done automatically.

1. Log in on the web-interface of your xxter unit by entering the IP address in the address bar of your web-browser. If you don’t know you IP address, you can log in to "My xxter", go to your device and click on the local settings link.

2. Open the System settings page.

3. Click on: “Check for firmware updates”.

4. If an update is available a notification will appear and you can click “Update Firmware” to start the update process.

5. Wait patiently, this process may take a while, depending on the speed of your Internet connection.

6. After the firmware is retrieved and installed, a restart of your xxter unit is needed to activate the new firmware. A notification will appear and you can reset the device by clicking on “Reboot the device” to do this.

7. After you xxter has rebooted, recheck for updates to ensure you have the latest firmware installed.